27 YEARS OF FIGHTING FOR YOUOur History and Purpose

History and Experience

FirstCall has been around since 1989. As one of the largest, most experienced, and most established firms of public adjusters we are quickly expanding to multiple states around the country. Our goal is to help families, businesses, and industries FULLY recover after they have had a property loss.

Our Mission

In all our years of experience, we have learned that it is not enough to simply have insurance, but the difference lies in knowing how to prepare, document, present, and negotiate the claim with the insurance company—and this is where FirstCall’s expertise pays our clients big dividends. One of FirstCall’s largest assets over the past 25+ years has been its people. None of our licensed public adjusters at FirstCall are shy, quite the opposite in fact! Our staff will argue, fight, and attempt to move heaven and earth for our clients. Every member of the FirstCall family of professionals are consumer advocates at heart.

There When You Need Us

We are currently in 6 states (TN, KY, IL, OH, IN, NC) and have operated in 13 other states (MS, TX, LA, GA, MI, OK, UT, WV, CA, NV, MO, VA, SC).

Want to find out if we service your area?

What can we offer you?

Every member of the FirstCall family of professionals are consumer advocates at heart. They LOVE “winning” for our clients! Our proven expertise and leadership will provide the insurance claims help you need because:

We understand the complex requirements, stipulations and conditions of submitting an insurance claim.
We prove property loss to the full extent of what is entitled to you, the policyholder.
We prevent mistakes, expediting the claim preparation process, giving you control over the claim and bringing you more money and options.
While our central office is in Nashville, TN, our service area spans coast to coast with numerous office locations.
Every member of our team is hand-picked to be one of the best qualified professionals with special skills exclusively targeted toward maximizing your insurance claim.


We Have the Connections

We have worked with all of the major insurance companies and many of the minor insurance companies so know the specific requirements each one has and can ensure deadlines are met for turning in proof of loss, etc.

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We Increase Your Chances

There are a lot of extra coverages in policies you would never think about. We will Save you time, get you more money, relieve your stress, and most of all we will get you indemnify for your loss.

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We Have the Reputation

After having served Tennessee families and businesses for almost 30 years, all of the insurance companies and their adjusters are very familiar with FC. There are countless money-savings practices that adjusters use daily -- many will not even be tried when it is known that FC is heading your team.

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We've Been There Before

Many of us have used our own services whenever the unthinkable happens in our lives. for that reason, we treat our clients the same as we would treat our own claims.

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WE LOVE TO HEARTestimonials From Our Customers