EXPERT TEAM ON YOUR SIDE!
Our dedicated industry experts will help expedite the claims process by handling it from the beginning. With our experts on your side, you can start to reclaim your peace of mind.
We Are Consumer Advocates
What is a public adjuster?
Public Insurance Adjusters are independent licensed professionals who work for the individual and business policy holders (not the insurance companies) to ensure that they reclaim the full value afforded to you by your current policy. At FirstCall, we help to further evaluate the property loss on behalf of our clients; we set the tone, expectations, and pace of the claim with the insurance company and keep our clients informed of the process all along the way. As your public adjusters, it is not only our goal to save you money, but also the time, effort, and frustration of handling the overall claim and dealing with the insurance company – a process that most people are not all that experienced at.
FIRSTCALL APPROACH
1
Review your policy
With a deep-dive into your multi-page policy, we will determine the available terms and conditions applicable to your claim.
2
Prepare Xactimate™ estimate
We document damaged property and contents and create an immediate pathway to recover your loss on a line-by-line basis based on current market prices.
3
Manage negotiations
We’ll present your full structure claim to the insurance provider, with tracking across all areas of coverage for your building. Then we’ll follow up frequently while the carrier is reviewing our figures, keeping you updated with our progress the whole way.
4
Settle the claim
Our goal is always to achieve our client's specific goal for their claim, whether they are interested in receiving the max settlement possible, or are prioritizing fast construction. Either way, we settle successfully for our clients.
Our field work separates us from attorneys.
Visits each damaged building to determine proper structure scope and contents loss
Provides documentation of claim value using the same software as insurance company
Typically has a maximum fee limit of 10% of the overall claim settlement
Only gets paid when the policyholder gets paid
ATTORNEY
Does not perform field work inspecting damaged sites
Does not prepare contents and equiptment inventories
Contingency fees can be as high as 30-40% of the settlement
May charge hourly rates for the work performed on the claim
FIRSTCALL CAN BE YOUR PARTNER FOR CLAIMS SUCCESS
We care that insurance claims are settled properly, whether we are involved or not. Our relationships with our clients matter and that starts with adding value right away. Give us a call and we'll give you our best advice on how we can help.