As they say, I’m just glad to be here! Being someone who had a total loss house fire 6 years ago, I can certainly relate and understand what a difficult time it can be, and the last thing you need is your insurance making it worse. I was called to be here and put my 17 years of construction experience and 10 years of contract negotiating, to work for you in your time of need. I, as well as the rest of our team are happy to help you get the protection and service you deserve! God Bless.

Operations Manager

Chris Cowan is a Public Claims Adjuster, certified Project Manager, business owner and has over 21 years of experience in managing commercial and residential construction and renovation, contract enforcement and quality control. Through experience and education, Chris has developed a core belief that teams and businesses are most successful when they are committed to clear and honest communication. His dedication and determination have been the key to successful projects in both the public and private sectors.

Chris is a “people person” by nature and has a gift for building genuine relationships. He believes in helping everyone on his team, whether they are colleagues or clients, reach their goals. He has a rare talent for being fiercely competitive when he needs to be and supportive and encouraging at the same time. He is the kind of leader others willingly follow because they know he will treat them with kindness and respect while challenging to do more than they may have thought possible.

Much of Chris’ work ethic and attitude was developed through serving in the United States Navy. He believes that no job is too small or detailed to be done with precision and no challenge is insurmountable with the right attitude and teamwork. As Chris explains, he “feels fortunate to be able to use his experience, education, skill set and most importantly, a passion for success to work with a team that helps others thrive. The relationships I build with the FirstCall Claims team and our clients are an incredible motivation for me to work hard every day to help them succeed.”

  • TN License# 760020
  • KY License # 922286
  • NC License # 7311556