PEOPLE TRUST USMeet the Team

Phil Breeden
PRESIDENT AND FOUNDERThe very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.

Angie Pinson
CHIEF BUSINESS OFFICERWith 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!

Matt McKinney
SENIOR PROPERTY ADJUSTERFrom Estimator to Project Manager. Matt has more than 20 yrs construction experience.

Dawn Staudt
MARKETING MANAGERWith 20+ years of marketing experience, Dawn is excited to work for a company that helps clients get back on their feet after a loss.

Justin Rublaitus
CLAIMS ANALYSTWith 16+ years serving others, Justin loves helping people through trying times and preparing them for their best possible opportunity at moving forward!

Scott Cross
CLAIMS ANALYSTScott Cross, Professional Loss Consultant, is a native of East Tennessee, and a graduate of East Tennessee State University with a BBA in Management.

Casey Gray
CLAIMS ANALYSTCasey is an extremely accomplished sales rep from Atlanta, who prides himself on providing the highest level of service and building lasting relationships.

RANDY NAVARRO
CLAIMS ANALYSTRandy has over 25 years of experience working in the insurance industry.

Heidi Dias
CLAIMS ADJUSTER20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.

ERIC HALL
PROPERTY ADJUSTEREric has worked in construction and as a public adjuster for many years.

JAYME POTTER
CLAIMS ADMINISTRATORJayme is a Nashville native and has an extensive background in customer relations. She is enthusiastic about helping others and being on the insureds team while helping them navigate a loss.

Esther Merrell
DATA INTEGRITY ANALYSTEsther has over 15 years of experience in office administration and customer service.

Shirine Shafizadeh
ADMINISTRATORShirine has over a decade of professional administration experience with a strong focus on customer service.