PEOPLE TRUST USMeet the Team
Phil BreedenPRESIDENT AND FOUNDER
The very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.
Angie PinsonCHIEF BUSINESS OFFICER
With 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!
Chris CowanOPERATIONS MANAGER
Chris Cowan is a Public Claims Adjuster, certified Project Manager, business owner and has over 21 years of experience. . .
Matt McKinneySENIOR PROPERTY ADJUSTER
From Estimator to Project Manager. Matt has more than 20 yrs construction experience.
Justin RublaitusCLAIMS ANALYST
With 16+ years serving others, Justin loves helping people through trying times and preparing them for their best possible opportunity at moving forward!
Scott CrossCLAIMS ANALYST
Scott Cross, Professional Loss Consultant, is a native of East Tennessee, and a graduate of East Tennessee State University with a BBA in Management.
Casey GrayCLAIMS ANALYST
Casey is an extremely accomplished sales rep from Atlanta, who prides himself on providing the highest level of service and building lasting relationships.
Esther MerrellDATA INTEGRITY ANALYST
Esther has over 15 years of experience in office administration and customer service.
Heidi DiasCLAIMS ADJUSTER
20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.
Theresa BrunellePROCESSOR / ADMIN
Theresa brings 25 years of experience in Office administration of Commercial Architecture and Construction firms.
Dawn StaudtMARKETING AND LEADS SPECIALIST
With 15+ years of marketing experience, Dawn is excited to work for a company that helps clients get back on their feet after a loss.
Shirine has over a decade of professional administration experience with a strong focus on customer service.