PEOPLE TRUST USMeet the Team

Phil Breeden

PRESIDENT AND FOUNDER

The very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.

Angie Pinson

CHIEF BUSINESS OFFICER

With 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!

Chris Cowan

OPERATIONS MANAGER

Chris Cowan is a Public Claims Adjuster, certified Project Manager, business owner and has over 21 years of experience. . .

Matt McKinney

SENIOR PROPERTY ADJUSTER

From Estimator to Project Manager. Matt has more than 20 yrs construction experience.

Brian Ferry

CLAIMS ANALYST

With over 20 years of exceeding clients expectations and building lifelong relationships, Brian looks forward to jump-starting the process to getting you over your recent loss.

Justin Rublaitus

CLAIMS ANALYST

With 16+ years serving others, Justin loves helping people through trying times and preparing them for their best possible opportunity at moving forward!

Scott Cross

CLAIMS ANALYST

Scott Cross, Professional Loss Consultant, is a native of East Tennessee, and a graduate of East Tennessee State University with a BBA in Management.

Esther Merrell

DATA INTEGRITY ANALYST

Esther has over 15 years of experience in office administration and customer service.

Heidi Dias

CLAIMS ADJUSTER

20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.

Theresa Brunelle

PROCESSOR / ADMIN

Theresa brings 25 years of experience in Office administration of Commercial Architecture and Construction firms.

Dawn Staudt

MARKETING AND LEADS SPECIALIST

With 15+ years of marketing experience, Dawn is excited to work for a company that helps clients get back on their feet after a loss.

Sarah Anderson

FINANCIAL ADMINISTRATOR

She has six years of experience in non-profit accounting and three years of experience in public accounting

Shirine Shafizadeh

ADMINISTRATOR

Shirine has over a decade of professional administration experience with a strong focus on customer service.