PEOPLE TRUST USMeet the Team

Phil Breeden

PRESIDENT AND FOUNDER

The very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.

Angie Pinson

CHIEF BUSINESS OFFICER

With 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!

Matt McKinney

SENIOR PROPERTY ADJUSTER

From Estimator to Project Manager. Matt has more than 20 yrs construction experience.

Dawn Staudt

MARKETING MANAGER

With 20+ years of marketing experience, Dawn is excited to work for a company that helps clients get back on their feet after a loss.

Justin Rublaitus

CLAIMS ANALYST

With 16+ years serving others, Justin loves helping people through trying times and preparing them for their best possible opportunity at moving forward!

Scott Cross

CLAIMS ANALYST

Scott Cross, Professional Loss Consultant, is a native of East Tennessee, and a graduate of East Tennessee State University with a BBA in Management.

Casey Gray

CLAIMS ANALYST

Casey is an extremely accomplished sales rep from Atlanta, who prides himself on providing the highest level of service and building lasting relationships.

RANDY NAVARRO

CLAIMS ANALYST

Randy has over 25 years of experience working in the insurance industry.

Heidi Dias

CLAIMS ADJUSTER

20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.

ERIC HALL

PROPERTY ADJUSTER

Eric has worked in construction and as a public adjuster for many years.

JAYME POTTER

CLAIMS ADMINISTRATOR

Jayme is a Nashville native and has an extensive background in customer relations. She is enthusiastic about helping others and being on the insureds team while helping them navigate a loss.

Esther Merrell

DATA INTEGRITY ANALYST

Esther has over 15 years of experience in office administration and customer service.

Shirine Shafizadeh

ADMINISTRATOR

Shirine has over a decade of professional administration experience with a strong focus on customer service.